Terms & Conditions

Bookings can be made through Bon Adventure’s website www.bonadventure.lv, or through our e-mail info@bonadventure.lv. For group bookings of 10 individuals or more, please contact info@bonadventure.lv Also, fill in all the requested details when booking (e.g. accommodation and others). After your booking confirmation, an email will follow containing your booking number and a list of services purchased. You will also receive an email containing a confirmation invoice. Please print out these documents and bring them along to Latvia as proof of payment and as a voucher during your visit. Please check all details on your confirmation and documents carefully to ensure they are exactly as you requested. In the event of discrepancy, please contact Bon Adventure immediately as it may not be possible to make changes later.

TERMS OF PAYMENT

Bon Adventure accepts Visa, MasterCard and Paypal. For all bookings made a full payment must be made at the time of the booking.

CANCELLATION

A cancellation must be sent to Bon Adventure in writing, by e-mail, and need to be confirmed by Bon Adventure in order to be valid. The traveller is required to pay cancellation fees on the total holiday price as follows:

Cancellation charges for individual traveller bookings of excursions or workshops:

Time of cancellation for individual traveller(s):

Traveller(s): More than 3 weeks (22+ days) prior to arrival

10%

3 weeks (21 days) and more than 1 week (8 days)

30%

1 week (7 days) and more than 72 hours

50%

72 hours’ notice and less

100%

Time of cancellation for groups of 10 individuals or more:

8 weeks (56 days) and more than 6 weeks (43 days)

40%

6 weeks (42 days) and more than 4 weeks (29 days)

50%

4 weeks (28 days) and more than 2 weeks (15 days)

75%

2 weeks (14 days) and more than 72 hours

90%

Less than 72 hours

100%

A cancellation must be sent to Bon Adventure in writing, by e-mail, and need to be confirmed by Bon Adventure in order to be valid. The traveller is required to pay cancellation fees on the total holiday price as follows:

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